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Job Title : IT Support Apprentice
Location : Telford, Shropshire, TF2 9NT
Position Type : Apprenticeship
Apprenticeship : Infrastructure technician Level 3
Sector : Information and Communication Technology (ICT)
Vacancy Reference : VAC-00249
Brief Description : Do you have a passion for technology? Are you ready to take your hobby to the next level?
We are currently recruiting for an energetic individual to join a fantastic company as an IT Support Apprentice.


Qualifications Required : The company require a bright, enthusiastic and hard-working individual with a genuine desire to learn and build a career in the IT sector. You will have a friendly personality, be able to work as part of a team and provide excellent customer service. · You must have at least a C grade for Maths & English at GCSE
·        A GCSE, BTEC or A/S Level in Business Admin or Business Studies would be beneficial
·        Experience within a customer service, administration or sales role is preferred but not essential
Vacancy Detail : Job Role
As a Infrastructure Technician your main roles and responsibilities will include:

• Becoming a valued part of the IT Support team.
• Some software support
• Installation of Software
• Providing 1st line support
• Creating users
• Monitoring backups
• Learning how to provide technical support.
• Updating company systems.
Positions Available : 1
Working Week : Monday - Friday - 8.45am-5.00pm
Salary : £187.50 Per Week
Application Deadline Date : 20/09/2019
Possible Start Date : 30/09/2019
Personal Qualities : Personable
Skills Required : Excellent telephone manner
Fantastic customer service skills
Enthusiastic about IT
Future Prospects : A permanent role is available upon completion.
Training to be Provided : You will be enrolled on to the award-winning Microsoft Partner Apprenticeship Programme. You will work towards gaining skills across a variety of technical areas including Cloud Technologies and Network Fundamentals. This will extend also business processes and project management. You will also have the opportunity to gain some globally recognised Microsoft certifications.
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