Job Title : Junior Support Engineer
Location : Hull, North Yorkshire, HU5 4QH
Position Type : Apprenticeship
Apprenticeship : Infrastructure technician Level 3
Sector : Information and Communication Technology (ICT)
Vacancy Reference : VAC-00282
Brief Description : Do you have a passion for technology? Are you ready to take your hobby to the next level?
Qualifications Required : • To be considered for this role, you must have at least a C grade in both GCSE Maths & English, and in three or four other subjects at least. You should have a GCSE/BTEC/A Level in ICT or at least hands-on experience with the workings of computers and IT.
Vacancy Detail : Intequal, in partnership with the Microsoft Apprenticeship Programme are currently recruiting for an energetic individual to join a fantastic company as an IT Support Engineer Apprentice. This is a great opportunity to earn while you learn and gain on the job experience to kickstart your career in IT.
We are looking to recruit an IT Support Engineer Apprentice who is a hardworking, organised individual with flexibility and a willingness to learn.
As a Microsoft Infrastructure Technician Apprentice your main roles and responsibilities will include:
• Desktop support
• Booking and overseeing delivery of IT equipment within schools
• Hardware repairs
• Resolution of technical issues logged through the IT Helpdesk
• Testing/installation of new software applications.
The position will be line managed by a Senior IT Support Engineer.
The IT team provides IT support for 9 schools (3 Secondary & 7 Primary). This position is to provide IT support at two schools as required. Geographically they are close and it’s simple to walk from one to the other.
Throughout the duration of the apprenticeship, you will receive Microsoft training and accreditation through blended learning. This combines online technical training within a virtual classroom, as well as real-world and practical experience with your employer. The certifications you gain are highly respected and globally recognised. The skills, knowledge and experience you will gain whilst on the programme are invaluable, giving you the best possible start in your professional career within the IT sector.
About the Company
Set up in 2016, the company comprises of 9 schools (3 Secondary and 7 Primary). Their aim, underpinned by co-operative values and an ethical approach to leadership, is to inspire students & staff and bring rapid and sustained improvement to the communities lived and worked in.
Positions Available : 1
Working Week : 37 hours
Salary : £144.30 Per Week
Application Deadline Date : 25/10/2019
Possible Start Date : 04/11/2019
Personal Qualities : The company require a bright, enthusiastic and hardworking individual with a genuine desire to learn and to build a career within the IT industry. You will have a friendly personality, be able to work as part of a team and provide excellent customer service.
Skills Required : • You will be highly organised, have excellent communication skills and a brilliant telephone manner.
• You will be willing to work hard and eager to learn.
• You will be adaptable, possess the ability to multitask and prioritise tasks and have good interpersonal skills.
• Genuine interest in IT and willingness to learn new skills
• You will be flexible to work across all areas of IT within the organisation if interested.
Future Prospects : The IT Team at this company supports a wide range of technologies across their schools. The IT team are experienced and can offer a lot of support to a trainee who is interested in learning. Ideally they would like to support someone in gaining employment within the business but this would depend on how the person has worked during the apprenticeship and the need at the time.
Training to be Provided : You will be enrolled on to the award-winning Microsoft Partner Apprenticeship Programme. You will work towards gaining skills across a variety of technical areas including Cloud Technologies and Network Fundamentals. This will extend also business processes and project management. You will also have the opportunity to gain some globally recognised Microsoft certifications.
Other Information : Location - Hull, HU5 (working across two school sites)
Working Hours: 37 hours per week, worked Monday to Friday between 8am – 4pm
Wage = £144.30 per week
We process all applications received and contact candidates ASAP so please keep an eye out for a phone call from one of our team on an 02392 number. If you miss a call, we will send you an email.
Things to consider : You will be expected to work across two school sites, but these are local to each other.
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