Job Title : IT Systems Analyst Apprentice
Location : Portsmouth, Hampshire, PO6 3FE
Position Type : Apprenticeship
Apprenticeship : Infrastructure technician Level 3
Sector : Information and Communication Technology (ICT)
Vacancy Reference : VAC-00349
Brief Description : Do you have a passion for technology? Are you ready to take your hobby to the next level?
Qualifications Required : • You must have at least a C grade in both GCSE Maths & English and in three or four other subjects at least. You should have a GCSE/BTEC/A Level in ICT or at least hands-on experience with the workings of computers and IT/software.
Vacancy Detail : Intequal, in partnership with the Microsoft Apprenticeship Programme are currently recruiting for an energetic individual to join a fantastic company as an IT System Analyst Apprentice. This is a great opportunity to earn while you learn and gain on the job experience to kickstart your career in IT.
We are looking to recruit an IT System Analyst Apprentice who is a hardworking, organised individual with flexibility and a willingness to learn.
As a Microsoft Infrastructure Technician Apprentice your main roles and responsibilities will include:
1) Answering calls and emails providing reinforcement to the existing support resource
2) Opening customer accounts by recording account information
3) Putting in place fixes based on problems raised by the customer
4) Resolving product and service issues by liaising with senior staff when required
5) Working with the testing team when new or updated products lines are released.
Throughout the duration of the apprenticeship, you will receive Microsoft training and accreditation through blended learning. This combines online technical training within a virtual classroom, as well as real-world and practical experience with your employer. The certifications you gain are highly respected and globally recognised. The skills, knowledge and experience you will gain whilst on the programme are invaluable, giving you the best possible start in your professional career within the IT sector.
About the Company
Our client’s senior management team formed the company following successful careers in the automotive service and fleet management industry. Their broad range of experience has been gained by working at the highest levels with international organizations. Their in-house development team have a proven track record in delivering integrated system solutions with global organizations across international markets. This combination of expertise ensures that they deliver intelligent and effective solutions, making them the first choice for the fleet management and automotive service market in North America and Canada. Their mission is to develop and maintain the most innovative and pioneering maintenance authorization platform, with both efficiency and insight, setting the highest standards in service, reliability and cost containment in the industry.
Positions Available : 1
Working Week : 40 hours
Salary : £153.00 Per Week
Application Deadline Date : 21/02/2020
Possible Start Date : 02/03/2020
Personal Qualities : The company require a bright, enthusiastic and hardworking individual with a genuine desire to learn and to build a career within the IT industry. You will have a friendly personality, be able to work as part of a team and provide excellent customer service.
Skills Required : • You will be highly organised, have excellent communication skills (both written and spoken) and a brilliant telephone manner.
• You will have excellent attention to detail.
• You will be customer service & quality focused.
• You will be willing to work hard and eager to learn.
• A keen interest in technology is mandatory.
Future Prospects : Upon successful completion of the apprenticeship, you will gain globally recognised Microsoft qualifications.
Training to be Provided : You will be enrolled on to the award-winning Microsoft Partner Apprenticeship Programme. You will work towards gaining skills across a variety of technical areas including Cloud Technologies and Network Fundamentals. This will extend also business processes and project management. You will also have the opportunity to gain some globally recognised Microsoft certifications.
Other Information : Location - Portsmouth, PO6
Working Hours: Monday to Friday, 9am – 5.30pm (37.5 hours per week)
Wage = £153 per week
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