IT Support Apprentice
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Location: Hillingdon, UB8 3GA
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Type: Apprenticeship
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Salary: £170.63 per week
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Sector: Information and Communication Technology (ICT)
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Ref: VAC-00490
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Application Deadline Date: 27/11/2020
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Start Date: 07/12/2020
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Positions Available: 1
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Working Week: Monday to Friday
Brief Description
We are looking to recruit an IT Support Apprentice who is a hardworking, organised individual with flexibility and a willingness to learn.
Qualifications Required
To be considered for this role, you ideally will hold a C/4 grade in both GCSE Maths & English, and in three or four other subjects at least. You should have a GCSE, BTEC or A Level in ICT or at least hands-on experience with the workings of computers and IT.
Personal Qualities
The company require a bright, enthusiastic and hardworking individual with a genuine desire to learn and to build a career in technology. The company are looking for someone with a positive, flexible and proactive approach to work, who is an effective member and isn?t afraid to ask questions.
Skills Required
? You will be highly organized with strong administrative skills
? You will demonstrate a commitment to providing quality customer service
? You will have excellent communication and literacy skills
? You will be a competent user of a range of ICT applications, including Microsoft Office
? You will have a high level of accuracy when it comes to written work and data entry/handling
? You will be willing to work hard and eager to learn
? You will be adaptable with the ability to multitask, prioritise and to work to tight deadlines
? You will possess the ability to follow instructions accurately but will also be able to show initiative and make good judgements when required
? You will demonstrate a high level of trust, reliability and integrity and will deal with confidential/personal information sensitively and appropriately
? You will have superb IT skills and a base knowledge of hardware & software.
Training to be Provided
You will be enrolled on to the award-winning Microsoft Partner Apprenticeship Programme. You will work towards gaining skills across a variety of technical areas including MTA Cloud Fundamentals and MTA Network Fundamentals, these are globally recognised certifications, you will also gain a City and Guilds Diploma in Coding and logic and mobile and operating systems. This will also extend to business processes and project management.
Future Prospects
Upon successful completion of the apprenticeship, there may be a full-time role available, dependent upon business needs.
Vacancy Detail
Intequal, in partnership with the Microsoft Apprenticeship Programme are currently recruiting for an energetic individual to join a fantastic company as an IT Support Apprentice. This is a great opportunity to earn while you learn and gain on the job experience to kickstart your career in IT.
You will work in assisting the service desk with the delivery of the ICT managed support service, providing school-based users with technical assistance.
As a Microsoft Infrastructure Technician Apprentice your main roles and responsibilities will include:
- Service desk and technical assistance
- Hardware/software support and fault diagnosis
- Routine maintenance and service tasks
- Additional responsibilities
Throughout the duration of the apprenticeship, you will receive Microsoft training and accreditation through blended learning. This combines online technical training within a virtual classroom, as well as real-world and practical experience with your employer. The certifications you gain are highly respected and globally recognised. The skills, knowledge and experience you will gain whilst on the programme are invaluable, giving you the best possible start in your professional career within the IT industry.
About the Company
Since 2011, our client has been striving for excellence in its 15 academy schools in southern England. They educate over 9,000 young people from the ages of 2 to 18. Each of the company?s academies aims to develop a curriculum which achieves the Trust?s vision: ?Our vision is for an authentic education for the 21st century for children from the age of 2 to 18. We want all students to achieve high levels of success in a broad range of examinations at a variety of ages, whilst at the same time equipping them with the knowledge and skills required to play an active and successful role in today?s highly competitive, fast-changing world.? The curriculum of each academy also aims to reflect the local community and the particular needs of its students. This curriculum outline, developed in each academy, reflects the knowledge and skills, and the local social and employment context that pupils need in order to take advantage of opportunities, responsibilities and experiences of later life. The curriculum will help to powerfully address social disadvantage.
Upon successful completion of the apprenticeship, there may be a full-time role available, dependent upon business needs.