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Job Title : Software Support Apprentice
Location : Kidderminster, DY10 1HU
Position Type : Apprenticeship
Apprenticeship : Software Development Technician (Level 3)
Sector : Information and Communication Technology (ICT)
Vacancy Reference : VAC-00634
Brief Description : Do you have a passion for IT and software? Do you enjoy building apps, constructing websites or using code? Then this might just be the perfect position for you to kickstart your career!


Qualifications Required : To be considered for this role, you must have a C/4 grade in both GCSE Maths & English, and in three or four other subjects at least. You will have gained a GCSE, BTEC or A Level in IT or have some hands-on experience with software, coding & programming.
Vacancy Detail : We are looking for a technically savvy and resourceful apprentice to join the innovative and exciting world of software and web development.

About the Company

Our client, based in Kidderminster was established in 1979. They are a total IT support solutions provider, offering IT services specific to individual business requirements and are a leading provider of Microsoft and Pegasus Opera 3 business software.

Job Role

As a Level 3 Software Developer Apprentice, you will be undertaking a recognised apprenticeship qualification including Microsoft certifications, at the same time as working as part of the company’s software development team.
You’ll work as part of the team to learn about the latest technologies the company uses to deliver what they need, including C# and .net. You will be assisting with projects and gaining on the job knowledge whilst gaining a qualification.

As a Software Developer Apprentice your main role and responsibilities will include:
• Providing customers with support on a range of software platforms
• Regular checks throughout the day of Support Mail and Support System for new jobs and either resolution of reported issues or escalation to the team
• Assisting with in-house repairs to customer data
• Assisting with the in-house creation of reports and documents using Visual Foxpro, XRL and Crystal
• Once trained you will be Programming in C# and .net and assisting with the creation of SQL queries and scripts

Throughout the duration of the apprenticeship, you will receive Microsoft training and accreditation through blended learning. This combines online technical training within a virtual classroom, as well as real-world and practical experience with your employer. The certifications you gain are highly respected and globally recognised. The skills, knowledge and experience you will gain whilst on the programme are invaluable, giving you the best possible start to your professional career within the IT industry.
Positions Available : 1
Working Week : Monday - Friday
Salary : £ 12,500.00 (Annually)
Application Deadline Date : 09/07/2021
Possible Start Date : 12/07/2021
Personal Qualities : The company require a bright, enthusiastic and hardworking individual with a genuine desire to learn and to build a career in technology. The company are looking for someone with a positive, highly self-motivating, can-do attitude and who isn’t afraid to ask questions.
Skills Required : You must have:
• Good communication skills
• A keen interest in IT
• An enthusiasm for learning & working in a team environment
• A passion for providing excellent customer service
• Must associate themselves with the following values:
Respect - Integrity - Commitment - Together - Verve
Future Prospects : Progression on to the Level 4 Software Development apprenticeship and a full time role upon completion of the apprenticeship.
Training to be Provided : You will be enrolled onto the award-winning Microsoft Partner Apprenticeship Programme. The Software Developer (Level 3) apprenticeship contains the following knowledge modules and Microsoft Technological Associate (MTA) certifications:

• Software Development Context & Methodologies
• Programming
• MTA Software Development Fundamentals (C#)
• MTA Database Fundamentals

You will attend 3 training courses to help you pass the exams for the 2 knowledge modules and the MTA:
• Software Development Context & Methodologies
• Programming Using C#
• Database Fundamentals

These qualifications are globally recognised industry certifications and form the significant building block of software development knowledge for anybody looking to start a career in software development.
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