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Job Title : IT Support Apprentice
Location : Bishops Waltham, SO32 1QD
Position Type : Apprenticeship
Apprenticeship : L3 Information Communication Technician (Support Technician)
Sector : Information and Communication Technology (ICT)
Vacancy Reference : VAC-00827
Brief Description : Do you have a passion for technology? Do you have great customer service skills? If the answer is yes, then apply today!


Qualifications Required : To be considered for this role, you must have a C/4 grade in both GCSE Maths & English, and in three or four other subjects at least. You should have a GCSE, BTEC or A Level in ICT or at least hands-on experience with the workings of computers and IT.
Vacancy Detail : Intequal, in partnership with the Microsoft Apprenticeship Programme are currently recruiting for an energetic individual to join a fantastic company as an IT Support Apprentice. This is a great opportunity to earn while you learn and gain on the job experience to kickstart your career in IT.

About the Company

Our client has been established since 1968 are one of the Souths longest standing and respected independent Total Office Solution providers. They offer a complete one stop solution for stationery, computer, furniture, and general office equipment needs.
Their IT division supply and install servers, PC’s and laptops for many major brands including Fujitsu, Dell and HP. They also specialise in custom home and business PC builds. Included in their IT services are PC repair, router and switch set up, network administration and virus removal.

Job Role

We are looking to recruit an IT Apprentice who is a hardworking, organised individual with flexibility and a willingness to learn.
As an Apprentice your main roles and responsibilities will include:
• Hardware build
• Server installations
• First line support
• On-site customer support
• Network support and maintenance
• Office365 support
Positions Available : 1
Working Week : Monday - Friday 8.30am - 5pm
Salary : £ 175.00 (Weekly)
Application Deadline Date : 24/12/2021
Possible Start Date : 04/01/2022
Personal Qualities : The company require a bright, enthusiastic and hardworking individual with a genuine desire to learn and to build a career in technology. The company are looking for someone with a positive, highly self-motivating, can-do attitude and who isn’t afraid to ask questions.
Skills Required : • Hardworking
• Excellent written and spoken communication skills
• Able to show empathy
• Naturally inquisitive
• A driving licence is required
Future Prospects : A permanent position is available on completion of the apprenticeship
Training to be Provided : CORE MODULES
The apprenticeship contains the following three core key modules which seek to develop the
knowledge, skills and behaviours required to be a successful Information Communications Technician.
The final module is a Pathway module to provide specialist career track skills and knowledge depending
on which track was chosen at the outset from the 3 options available.

Computer Fundamentals & Security
Gain an understanding of the core concepts in computing including hardware, software, security and troubleshooting.

Introduction to Networking & Cloud Services
An introduction to the fundamental cloud
concepts of networking and cloud computing, including networking
modules, devices and protocols.

Communication in Support
Support in IT requires good communications skills. Develop your communications skills by exploring the best practices of support.
Other Information : A driving licence is required
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