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Job Title : Apprentice Software Developer
Location : Winchester, SO23 7ER
Position Type : Apprenticeship
Apprenticeship : L3 Information Communication Technician (Support Technician)
Sector : Information and Communication Technology (ICT)
Vacancy Reference : VAC-00836
Brief Description : Intequal, in partnership with the Microsoft Apprenticeship Programme are currently recruiting for an energetic individual to join a fantastic company as anApprentice Software Developer. This is a great opportunity to earn while you learn and gain on the job experience to kickstart your career in IT.

 

Qualifications Required : Math's and English C and above, but not essential
Vacancy Detail : As an Software Apprentice your main roles and responsibilities will include:

Becoming a valued part of the IT Support team

Learning how to provide technical support

Assisting in customer projects and support activities as skills allow

Gaining on the job experience and being able to utilize the skills you have gained over the duration of your apprenticeship

Helping the existing staff, and the other sub-contractors partnered with, to deliver IT support services to clients

Learning how to handle telephone support calls as well as incoming helpdesk emails

Managing the helpdesk system, ensuring all calls are handled within appropriate timescales

Working on resolving the first line support where capable and working with more experienced staff to help resolve more complex issues or referring to second/third line support staff where necessary

Updating company systems.
Positions Available : 1
Working Week : 37.5 Hours a week Monday to Friday 9-5
Salary : £ 179.75 (Weekly)
Application Deadline Date : 12/01/2022
Possible Start Date : 13/01/2022
Personal Qualities : Essential attributes for a successful candidate:
1) A desire to impress colleagues and customers
2) Using initiative to deliver impressive results.
3) Eagerness to learn and develop tech skills
4) Flexibility, team spirit, and adaptability
5)Friendly, confident, smart, and personable
Skills Required :
Essential attributes for a successful candidate:
1) A desire to impress colleagues and customers
2) Using initiative to deliver impressive results.
3) Eagerness to learn and develop tech skills
4) Flexibility, team spirit, and adaptability
5)Friendly, confident, smart, and personable
Future Prospects : Full time position upon completion of the apprenticeship
Training to be Provided : CORE MODULES
The apprenticeship contains the following three core key modules which seek to develop the
knowledge, skills and behaviours required to be a successful Information Communications Technician.
The final module is a Pathway module to provide specialist career track skills and knowledge depending
on which track was chosen at the outset from the 3 options available.

Computer Fundamentals & Security
Gain an understanding of the core concepts in computing including hardware, software, security and troubleshooting.

Introduction to Networking & Cloud Services
An introduction to the fundamental cloud
concepts of networking and cloud computing, including networking
modules, devices and protocols.

Communication in Support
Support in IT requires good communications skills. Develop your communications skills by exploring the best practices of support.
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