Software Support Technician Apprentice
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Location: Redditch, B98 9PA
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Type: Apprenticeship
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Salary: £250.00 per week
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Sector: Information and Communication Technology (ICT)
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Ref: VAC-00851
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Application Deadline Date: 02/06/2022
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Start Date: 06/06/2022
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Positions Available: 1
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Working Week: Monday – Friday, 9am – 5pm
Brief Description
Do you have a keen interest in IT and software? Then this might just be the perfect position for you to kickstart your career.
We are looking for a technically savvy and resourceful apprentice to join the innovative and exciting world of software tech support, working within a great team, within their lovely office environment.
Qualifications Required
To be considered for this role, you must have a C/4 grade in both GCSE Maths & English, and in three or four other subjects at least. You will have gained a GCSE, BTEC or A Level in IT or have some hands-on experience with software, coding & programming.
Please note that you must not hold an existing qualification at a higher level in a similar subject (e.g. a degree).
Personal Qualities
The company require a bright, enthusiastic and hardworking individual with a genuine desire to learn and to build a career in technology. The company are looking for someone with a positive, highly self-motivating, can-do attitude and who isn’t afraid to ask questions.
Skills Required
• A keen interest in IT / software
• Good communication skills
Training to be Provided
CORE MODULES
Computer Programming 101
Delve deep into modern programming in its various forms.
Explore desktop, web and mobile app development along with concepts such as machine learning and AI.
Databases
Gain a practical understanding of databases including design, queries, administration and maintenance.
Development Methodologies & Testing
Explore the major development methodologies such as agile and waterfall and testing techniques to understand how to develop quality software as a team.
Business Context
Understand the business context in relation to software development
Future Prospects
A permanent position is available on completion of the apprenticeship
Vacancy Detail
About the Company
Our client, based in Redditch, is one of the country’s leading providers of Material Requirements Planning (MRP) production control software for the entire manufacturing sector. With over 25 years’ experience and worldwide presence, they have developed capacity planning software made by manufacturing professionals for manufacturing professionals, across all types of manufacturing industries.
They work alongside many software providers and these partnerships help enhance the solutions they provide, ranging from 3D modelling software to CRM and CAD CAM to packages.
Job Role
As a Level 3 Software Support Technician Apprentice, you will be undertaking a recognised apprenticeship qualification at the same time as working as part of the company’s software development team.
As an apprentice your main role and responsibilities will include:
• Providing software support for Material Requirements Planning (MRP) and Enterprise Resource Planning software
• Providing support with software installations