IT Support Apprentice
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Location: Frome, BA11 2FH
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Type: Apprenticeship
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Salary: £229.50 per week
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Sector: Information and Communication Technology (ICT)
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Ref: VAC-00866
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Application Deadline Date: 18/03/2022
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Start Date: 21/03/2022
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Positions Available: 1
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Working Week: Monday - Friday
Brief Description
Do you have a keen interest in IT? Do you have good communication skills?
Qualifications Required
To be considered for this role, you must have a C/4 grade in both GCSE Maths & English, and in three or four other subjects at least. You should have a GCSE, BTEC or A Level in ICT or at least hands-on experience with the workings of computers and IT.
Please note that you must not hold an existing qualification at a higher level in a similar subject (e.g. a degree).
Personal Qualities
The company require a bright, enthusiastic and hardworking individual with a genuine desire to learn and to build a career in technology. The company are looking for someone with a positive, highly self-motivating, can-do attitude and who isn?t afraid to ask questions.
Skills Required
? Presentable
? Good communication skills, both face to face and on the telephone
? A keen interest in IT
? Must enjoy problem solving
Training to be Provided
CORE MODULES
The apprenticeship contains the following three core key modules which seek to develop the
knowledge, skills and behaviours required to be a successful Information Communications Technician.
The final module is a Pathway module to provide specialist career track skills and knowledge depending
on which track was chosen at the outset from the 3 options available.
Computer Fundamentals & Security
Gain an understanding of the core concepts in computing including hardware, software, security and troubleshooting.
Introduction to Networking & Cloud Services
An introduction to the fundamental cloud
concepts of networking and cloud computing, including networking
modules, devices and protocols.
Communication in Support
Support in IT requires good communications skills. Develop your communications skills by exploring the best practices of support.
Future Prospects
A permanent position is available on completion of the apprenticeship
Vacancy Detail
Intequal, in partnership with the Microsoft Apprenticeship Programme are currently recruiting for an energetic individual to join a fantastic company as an IT Support Apprentice. This is a great opportunity to earn while you learn and gain on the job experience to kickstart your career in IT.
About the Company
Our client is an established medical practice based in Frome. They are looking to recruit an IT Support Apprentice who is a hardworking, organised individual with flexibility and a willingness to learn.
Job Role
As an Apprentice your main roles and responsibilities will include:
1) Providing medical staff with 1st line support in:
- Desktop hardware
- Network printers
- Microsoft software
- Windows operating systems
- Telecoms
2) Installation of IT infrastructure
3) Audio / visual set up
4) Providing software & ?App? support
5) Providing connectivity support
6) Server management
7) Password resets