IT Technician Apprentice

  • Location: Portsmouth, PO2 8FA
  • Type: Apprenticeship
  • Salary: £175.00 per week
  • Sector: Information and Communication Technology (ICT)
  • Ref: VAC-00750
  • Application Deadline Date: 24/09/2021
  • Start Date: 04/10/2021
  • Positions Available: 1
  • Working Week: 40 hours per week

Brief Description

Do you have a passion for technology? Are you ready to take your hobby to the next level?

Qualifications Required

? To be considered for this role, you must have at least a C grade in both GCSE Maths & English, and in three or four other subjects at least. You should have a GCSE/BTEC/A Level in ICT or at least hands-on experience with the workings of computers and IT.

Personal Qualities

The company require a bright, honest, enthusiastic and hardworking individual with a genuine desire to learn and to build a career within the IT industry. You will have a friendly personality, be able to work as part of a team and provide excellent customer service.

Skills Required

? You will be highly organised, have excellent communication skills (both written & spoken) and a brilliant telephone manner.
? You will be willing to work hard, eager to learn and have a desire to succeed.
? You will be flexible, adaptable, reliable, possess the ability to multitask and have good interpersonal skills.
? You will have a clear and obvious interest in IT and technology in general.

Future Prospects

For the right person to move into a senior role and continue to develop in line with company continuous professional development pathways.

Vacancy Detail

Intequal, in partnership with the Microsoft Apprenticeship Programme are currently recruiting for an energetic individual to join a fantastic company as an IT Technician Apprentice. This is a great opportunity to earn while you learn and gain on the job experience to kickstart your career in IT.

We are looking to recruit an IT Technician Apprentice who is a hardworking, organised individual with flexibility and a willingness to learn.

As an IT Technician Apprentice your main roles and responsibilities will include:
? Taking calls from clients in regard to support issues
? Running daily back-ups when required
? Working with senior engineers to ensure that support tickets are completed
? Supporting all Microsoft systems within the company product line
? Ensuring that all SLAs are met in accordance with client support contracts
? Managing the support ticket queue.

Throughout the duration of the apprenticeship, you will receive Microsoft training and accreditation through blended learning. This combines online technical training within a virtual classroom, as well as real-world and practical experience with your employer. The certifications you gain are highly respected and globally recognised. The skills, knowledge and experience you will gain whilst on the programme are invaluable, giving you the best possible start in your professional career within the IT sector.

About the Company
Our client is a supplier of managed IT support services, including IT security & support, business communications services (to include VoIP/UC phones & mobile solutions), cloud services and backup & disaster recovery.

Other Information

Location - Portsmouth, PO2
Wage = ?175 per week
Hours = Monday to Friday, 8.30am - 5.30pm

This apprenticeship has expired