Apprentice Service Desk Engineer

  • Location: London, WC2N 6AB
  • Type: Apprenticeship
  • Salary: £12,000.00 per year
  • Sector: Information and Communication Technology (ICT)
  • Ref: VAC-00838
  • Application Deadline Date: 01/04/2022
  • Start Date: 08/04/2022
  • Positions Available: 3
  • Working Week: Mon - Fri 09:00 till 17:30

Brief Description

we are seeking an ambitious IT service desk engineer w that is looking to broaden their skills and further their career in unified communications, networking, cloud services and collaboration.

Qualifications Required

We require a proactive and focused apprentice Desk Engineer to join a highly successful and fast-growing company. The Service Desk team are responsible for the ongoing support of customer solutions and internal infrastructure. It is a dynamic and wide-ranging role that will involve working closely with our customers.

Personal Qualities

Excellent written and spoken communication skills
Natural interest In technology
Ability to shown empathy
Ability to prioritise
Ability to work to deadlines
Career driven

Skills Required

The role involves working as part of a small office based team supporting Primary and Secondary Schools with the Library Management System that we have developed.

1) Log support calls
2) Provide advice and solutions to customers over the phone
3) Troubleshoot, resolve and respond to support tickets

Future Prospects

full time position upon completion for the right candidate

Vacancy Detail

We require a proactive and focused Service Desk Engineer to join a highly successful and fast-growing company. The Service Desk team are responsible for the ongoing support of customer solutions and internal infrastructure. It is a dynamic and wide-ranging role that will involve working closely with our customers.

Other Information

Commute, Tube location

This apprenticeship has expired