Technical Sales Apprentice
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Location: Loughton, IG10 4LF
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Type: Apprenticeship
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Salary: £12,000.00 per year
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Sector: Information and Communication Technology (ICT)
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Ref: VAC-00986
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Application Deadline Date: 15/09/2022
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Start Date: 22/09/2022
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Positions Available: 1
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Working Week: 9am-5.15pm Mon-Fri
Brief Description
The company require a bright, enthusiastic and hardworking individual with a genuine desire to learn and to build a career in technology.
Qualifications Required
To be considered for this role, you must have a C/4 grade in both GCSE Maths & English, and in three or four other subjects at least. You should have a GCSE, BTEC or A Level in ICT or at least hands-on experience with the workings of computers and IT/data.
Please note that you must not hold an existing qualification at a higher level in a similar subject (e.g. a degree).
Personal Qualities
• You will be willing to work hard and eager to learn
• You will be flexible, adaptable, possess the ability to multitask and have good interpersonal skills
Skills Required
• Ability to work to tight deadlines and deliver results
• Excellent time management skills
• Outstanding organisational skills, attention to detail
• Work as a team player whilst being able to work on set individual performance goals and KPIs
• Excellent communication and literacy skills
• A thinker and doer
• Proactive approach to workload and new ideas.
Training to be Provided
CORE MODULES
Sales Concepts
This module provides learners with an understanding of the various concepts involved in the sales process.
Key Topics:
• Principles and ethics of sales
• Delivering value to the customer
• Sales life cycle
• Sales techniques and processes
IT Fundamentals
This module provides learners with a practical understanding of the fundamentals of computer systems
Key Topics:
• Basic elements and architecture of computer systems
• Principles of secure coding
• Data storage
• Networking
Sales Techniques
This module provides learners with a practical understanding of sales techniques.
Key Topics:
• Negotiating sales
• Handling objections
• Closing Sales
Business Context
This module provides learners with an understanding of the wider business context as related to sales.
Key Topics:
• Business systems life cycle
• Business strategy
• The role of IT within a business
• Organisational procedures
Microsoft 365 Fundamentals
This module will prove that you understand cloudconcepts; core Microsoft 365 services and concepts;
security, compliance, privacy and trust in Microsoft365; and Microsoft 365 pricing and support.
Key Topics:
• Understand cloud concepts
• Understand core Microsoft 365 services and concepts
• Understand security compliance, privacy and trust in Microsoft 365
• Understand Microsoft 365pricing and support
Communications
This module provides learners with a practical understanding of the various methods and techniques of communications used in the business context
Key Topics:
• Unified communications
• Cultural awareness
• Interpersonal skills
• Written communications
Future Prospects
Ongoing Training and Support
Vacancy Detail
- Operates all sales-related tasks including, negotiations, handling of objections and closing sales.
- Conducts research into the market and external competitors.
- Liaises with the client and colleagues from other areas of the organisation to establish sales needs.
- Assesses and qualifies sales leads by developing a clear understanding of the client’s business needs and advising how these might be met with appropriate products, tools and techniques.
- Produces and delivers sales presentations to internal and external clients using appropriate technical language.
- Interprets and follows the Sales of Goods Act 1979 and the Consumer Rights Act 2015.
- Prioritises their contacts and keeps an up-to date database knowing when and why to contact current consumers or prospects in line with organisational requirements.
- Ensure data is appropriately stored and archived, in line with relevant legislation e.g., GDPR.
- Works flexibly and demonstrates the ability to work under pressure independently and as part of a team to progress sales and manage their time, workflow, priorities and projects.
- Practice continuous self-learning to keep up to date with technological developments to enhance relevant skills and take responsibility for own professional development.
- Practice guided continuous self learning to keep up to date with technological developments to enhance relevant skills and take responsibility for own professional development.