ICT Technician Apprentice

This is a great opportunity for someone looking to start their career in IT with a respected and established business.

Responsibilities and accountabilities – Detailed
To provide a 1st and 2nd tier technical support / trouble shooting service supporting the use of college digital and technology infrastructure(s).
Support and maintain, access control, environmental control systems and assistive technology applications. Working with other AT, therapists and teacher professionals and Estates team to support solutions to enable learners to access the Curriculum.
Complete minor electronics, network cabling repair work and installation.
Maintain networked door access control system, completing minor repairs and installation of maglocks, door access controls and door operators.
Ensure that workstations (PC/Apple/Android) and peripherals are correctly configured, maintained ensuring cybersecurity best practice.
Install workstations and assistive technology to meet best practice for ergonomic design and safety.
Manage print and scan technologies, restocking paper, toner and ensuring print management reports are correctly configured.
Ensure digital and technology assets are kept secure, clean and tidy.
Support internal and external events and room bookings by providing presentation / audio visual technology and on hand technical experience.
Complete formal visual, inspection and test of portable electrical appliances.
Providing guidance, training and induction in the use of technology and safe systems of work for students and staff.
Support extended Curriculum activities by providing technical support for student clubs and performance.
Mentor work experience students.
Be responsible for developing and maintaining skills and knowledge to competently perform own role through research and training as identified during the appraisal process.
Comply with college policies and procedures.
Carry out any other reasonable duties requested by the ICT Engineer.


Responsibilities and accountabilities – General
Be responsible for taking all appropriate measures to safeguard young people and promote their welfare
Contribute to the development and maintenance of a positive culture that embeds the College’s values, and ensures that students and staff feel valued, safe and supported
Presenting a positive, “can do” attitude and taking personal responsibility for own actions
Committed to a culture of continuous improvement and ensuring that own contribution to the role and the College is of the highest standard
Represent the College positively and effectively in dealings with external parties
Take responsibility for own continuing professional development as agreed in the appraisal process
Responsible for taking all appropriate measures to safeguard young people and promote their welfare
Contribute to a culture of safety ensuring risk assessments and safe systems of work are followed at all times

In return we offer:-
A great team working environment.
A competitive apprenticeship salary £7.50 per hour for the first year then at living wage entitlement for age.
Hours of work:
37 hours per week 52 weeks per year. Monday to Friday 08:30-14:30 (M-T) and 08:30-16:00 (F). 30 days holiday plus statutory.

Apprenticeship Duration:
15 months and 4 Months End Point Assessment

Desired Qualifications:
An IT Apprentice is not expected to have undergone any formal training or hold qualifications for this role but some informal learning relevant to the role is desirable.
Study towards and achieve the Information Communications Technician Apprenticeship standard