IT Technical Sales and Account Manager apprenticeship
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Location: Bristol, BS11 8AB
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Type: Apprenticeship
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Salary: £18,000.00 per year
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Sector: Information and Communication Technology (ICT)
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Ref: VAC-01312
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Application Deadline Date: 29/04/2024
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Start Date: 06/05/2024
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Positions Available: 2
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Working Week: Monday to Friday 830 - 500
Brief Description
As a Key Account Manager with OpalTec International, you will be responsible for fostering relationships with key customers within the Retail, Transport & Logistics, Manufacturing, Healthcare, and Hospitality sectors.
Qualifications Required
career. The company are looking for someone with a positive, highly self-motivating, can-do attitude from someone who isn’t afraid to ask questions.
To be considered for this role, you ideally would hold a C/4 grade in both GCSE Math’s & English, and in three or four other subjects.
• You will be highly organised, have excellent communication skills and a brilliant telephone manner.
• You will be willing to work hard and eager to learn.
• An interest in sales and technology is mandatory
• A BTEC or A level in Business studies would be advantageous
Personal Qualities
You should excellent time management skills
The ability to manage your workflow
Skills Required
Good written and verbal communications skills, especially by phone
Experience in account management, building lasting relationships
Experience in business planning to ensure targets are met
Proven experience achieving revenue and margin targets
Enthusiasm, confidence and inquisitiveness
Self-motivated, tenacious and able to handle rejection
Training to be Provided
CORE MODULES
Sales Concepts
This module provides learners with an understanding of the various concepts involved in the sales process.
Key Topics:
• Principles and ethics of sales
• Delivering value to the customer
• Sales life cycle
• Sales techniques and processes
IT Fundamentals
This module provides learners with a practical understanding of the fundamentals of computer systems
Key Topics:
• Basic elements and architecture of computer systems
• Principles of secure coding
• Data storage
• Networking
Sales Techniques
This module provides learners with a practical understanding of sales techniques.
Key Topics:
• Negotiating sales
• Handling objections
• Closing Sales
Business Context
This module provides learners with an understanding of the wider business context as related to sales.
Key Topics:
• Business systems life cycle
• Business strategy
• The role of IT within a business
• Organisational procedures
Microsoft 365 Fundamentals
This module will prove that you understand cloudconcepts; core Microsoft 365 services and concepts;
security, compliance, privacy and trust in Microsoft365; and Microsoft 365 pricing and support.
Key Topics:
• Understand cloud concepts
• Understand core Microsoft 365 services and concepts
• Understand security compliance, privacy and trust in Microsoft 365
• Understand Microsoft 365pricing and support
Communications
This module provides learners with a practical understanding of the various methods and techniques of communications used in the business context
Future Prospects
Potential full-time role upon successful completion of the apprenticeship programme.
Vacancy Detail
As a Key Account Manager with OpalTec International you will be responsible for fostering relationships with key customers within the Retail, Transport & Logistics, Manufacturing, Healthcare and Hospitality sectors.
You will be using your strong communications skills to identify and develop business opportunities for supply chain technology and services including Mobile Computing, Barcode Scanning, RFID, Label Printing and associated services.
Responsibilities:
Mapping target accounts and building relationships with key customers via phone and other lead generation methods
Using and maintaining customer information and opportunities in OpalTec’s Microsoft Dynamics CRM system
Identifying new opportunities within your customer base and securing orders to ensure sales targets are consistently met
Collaborate and gain support from OpalTec Commercial, Technical, Logistics and Finance teams to ensure successful outcomes