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Job Title : IT Apprentice
Location : Hereford, HR1 1TQ
Position Type : Apprenticeship
Apprenticeship : Infrastructure technician Level 3
Sector : Information and Communication Technology (ICT)
Vacancy Reference : VAC-00533
Brief Description : Do you have a passion for problem solving? Want to become the next big IT expert? We are giving you the opportunity to get started on your career working as an apprentice training to be a qualified IT technician working with our client based in Hereford.


Qualifications Required : To be considered for this role, you ideally would hold a C/4 grade in both GCSE Math’s & English, and in three or four other subjects. You should have a GCSE/BTEC/A Level in ICT or at least hands-on experience with the workings of computers and IT
Vacancy Detail : Whilst working as an apprentice for Intequal…
-You will get support from our team of tutors that will be with you every step of the way to help reach your career goals
-All of our training is done remotely & online so no need to spend out expensive travelling costs traveling to college one day a week
-A NUS Card – which means discounts at local high street stores, restaurants, travel & many more
-You will gain a recognised qualification as a Level 3 Infrastructure technician with on the job training

As an Infrastructure Technician Apprentice your main role/ responsibilities will include:
-Raising tickets and processing jobs
-Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups
-1st line support
-Logging calls
-Responding to active monitoring
-Repair and recover from hardware or software failures

Our client is are growing IT Support Business, providing professional computer support to both home and business users throughout Herefordshire.
the company has built up a large client base from customer recommendations and prides itself on being your local point of contact for all aspects of IT. They are dedicated to providing professional and affordable solutions for both hardware and software applications as well as In partnership with Microsoft and other leading IT manufactures such as HP and Netgear.
You will join their friendly IT team, where you will be taking part of a fantastic opportunity to gain a level 3 qualification at the end of the apprenticeship.

Throughout the duration of the apprenticeship, you will receive Microsoft training and accreditation through blended learning. This combines online technical training within a virtual classroom, as well as real-world and practical experience with your employer. The certifications you gain are highly respected and globally recognised. The skills, knowledge and experience you will gain whilst on the programme are invaluable, giving you the best possible start in your professional career within the IT sector.
Positions Available : 1
Working Week : Monday to Friday 9am -5pm
Salary : £ 175.00 (Weekly)
Application Deadline Date : 26/02/2021
Possible Start Date : 01/03/2021
Personal Qualities : The company require a bright, enthusiastic and hard-working individual with a genuine desire to learn and to build a career within the IT industry. You will have a friendly personality, be able to work as part of a team and provide excellent customer service.
Skills Required : • Be strong communicators, both internally and externally
• Develop own effectiveness and professionalism
• A driver’s license is required.
• Someone who is the “go to” for friends & family for any IT issues
• Have a genuine passion for IT and software!
• Be organised and responsive, using initiative and motivation to deal with enquiries
• Be reliable and enthusiastic Have good timekeeping
Future Prospects : Opportunity for the learner to secure a permanent position at the end of the apprenticeship as a qualified IT technician.
Training to be Provided : You will be enrolled on to the award-winning Microsoft Partner Apprenticeship Programme. You will work towards gaining skills across a variety of technical areas including MTA Cloud Fundamentals and MTA Network Fundamentals, these are globally recognised certifications, you will also gain a City and Guilds Diploma in Coding and logic and mobile and operating systems. This will also extend to business processes and project management.
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