IT Support Apprentice
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Location: Newbury, RG14 2PZ
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Type: Apprenticeship
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Salary: £12,000.00 per year
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Sector: Information and Communication Technology (ICT)
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Ref: VAC-00847
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Application Deadline Date: 13/01/2023
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Start Date: 16/01/2023
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Positions Available: 1
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Working Week: 9:00am-5:30pm, Monday to Friday
Brief Description
So, you’ve decided to take the next step and enter the world of IT.
Do I have the apprenticeship for you! This company are a thriving Managed Service Provider who have a Global presence and are constantly growing and working with new and exciting Cloud technologies!
Qualifications Required
To be considered for this role, you ideally will hold a C/4 grade in both GCSE Maths & English, and in three or four other subjects at least. You should have a GCSE, BTEC or A Level in ICT or at least hands-on experience with the workings of computers and IT.
Personal Qualities
The company require a bright, enthusiastic and hardworking individual with a genuine desire to learn and to build a career in technology. The company are looking for someone with a positive, highly self-motivating, can-do attitude and who isn’t afraid to ask questions.
Skills Required
• You will be highly organized with excellent communication skills
• You will be willing to work hard and eager to learn
• You will be a quick learner
• Logical and methodical approach to problem solving
• You will be adaptable with the ability to multitask
• You will have superb IT skills and a base knowledge of hardware & software.
Training to be Provided
CORE MODULES
The apprenticeship contains the following three core key modules which seek to develop the
knowledge, skills and behaviours required to be a successful Information Communications Technician.
The final module is a Pathway module to provide specialist career track skills and knowledge depending
on which track was chosen at the outset from the 3 options available.
Computer Fundamentals & Security
Gain an understanding of the core concepts in computing including hardware, software, security and troubleshooting.
Introduction to Networking & Cloud Services
An introduction to the fundamental cloud
concepts of networking and cloud computing, including networking
modules, devices and protocols.
Communication in Support
Support in IT requires good communications skills. Develop your communications skills by exploring the best practices of support.
Future Prospects
If this sounds like the right path for you and you want to make a name for yourself in the Tech industry then hit that apply button, I’ll get your application and give you a call.
There’s no time like the present!
Just remember you don’t just have to be a school or college leaver to apply for an apprenticeship you can join at any stage of your life upskilling is a life changer!
Vacancy Detail
So, what do we need from you?
You will need to have a keen interest in technology. Any certifications and self-learning you’ve accomplished would be advantageous.
Now what you will get from us, not only will you get your IT Level 3 Information Communication Technician Qualification, but you will get the exposure to working on different systems and understanding how the process of a busy service desk works. You will be answering queries from customers and figuring out the best process to fix the issues. By the end of the apprenticeship, you will be the go-to Technical Support Engineer now that’s the place to be.
Other Information
Commuting, Public transport